Your wiring colors your communication.
The words you say and the words you hear have the power to shape your entire life.
And the more sobering thing—the reason for this study—is that your words have the power to shape other people's lives too.
The I Said This, You Heard That® series of resources will change every conflict and conversation you have—for good.
The workbook includes a 40-question assessment, discussion questions, exercises and reading that complement six sessions of teaching videos—available for free online.
Book a Speaker
Request a session, training, or event with Kathleen or a certified I Said This, You Heard That trainer. Availability is limited, so please submit requests early!
Get Certified
Join the movement by getting certified as an official I Said This, You Heard That trainer. Work directly with Kathleen to take your knowledge and communication skills to the next level.
Media & Resources
Find downloadable resources to accompany the studies, for the classroom, to spread the word on social media, or for use at events.
Hi, I'm Kathleen!
My life mission is to help people learn to speak kindly to one another. I have spent 30 years counseling and coaching kids and families on the art of communication, using the four temperaments as a foundation. I have a master’s degree in Christian Counseling Psychology; a big heart for educators, parents, and leaders; and a surprising passion for trucks and clay shooting. I’ve been married to my husband Brad for 35 years and I have two grown children, Brice and Avery.